At ProNet Systems Integration (PSi), we are committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner. This Privacy Policy outlines how we collect, use, store, and share your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa, applicable data privacy laws across the African continent, and the General Data Protection Regulation (GDPR) of the European Union (EU).

We collect and process the following types of personal data:
- Full name and contact information (email address, phone number)
- Company or employer details
- Job application data (CVs, cover letters, certifications)
- Service request details and communication history
- Website usage data via cookies or analytics tools

Your personal data may be used for the following purposes:
- To deliver and manage our IT services and customer relationships
- To respond to your enquiries and provide requested information
- To process job applications and manage recruitment
- To comply with legal obligations
- To improve our website, services, and customer engagement

We process your personal data under the following lawful bases:
- Consent provided by you
- Contractual necessity
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests (where applicable)

We do not sell your personal data. We may share your information with:
- Our subsidiaries, subcontractors, or service providers under NDA
- Recruitment platforms or background check providers (with consent)
- Regulatory or law enforcement authorities as required by law

Data may be transferred to other countries where we operate or where service providers are located, including countries outside the EU. In such cases, we ensure appropriate safeguards are in place, including Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs) where applicable.

We apply appropriate technical and organisational measures to protect your personal data from accidental loss, misuse, unauthorised access, or disclosure. Your data will be retained only as long as necessary for the purposes for which it was collected, or as required by applicable laws and regulations.

You have the right to:
- Access and receive a copy of your personal data
- Correct or update inaccurate or incomplete data
- Request deletion or restriction of your data
- Withdraw consent at any time (where applicable)
- Object to data processing on reasonable grounds
- Lodge a complaint with a supervisory authority, including the Information Regulator of South Africa or the relevant Data Protection Authority in your jurisdiction

Our website may use cookies and similar technologies to improve functionality and user experience. You may choose to disable cookies via your browser settings; however, this may limit functionality on certain parts of our website.

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. All updates will be posted on our website with the effective date indicated.

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:
📧 Email: info@pronetsystemint.com
📍 Address: 14 Regency Drive, Route 21 Corporate Park, Irene Ext. 30, Centurion, 0157, South Africa